常见问题
We are manufacturer. Our headquarter is based in Shanghai, China, and brance office in Changsha, Hunan province.
Standard 25-45 calendar days after deposit received and techinica data confirmed , we can make special arrangement for better shipment if needed.
12 months after installation and commision or 18 moths from the day that the equipmet arrived on site. Prevail in the first arrival date.
Warranty can be extended with extra charge.
We have done various incoterms like: FOB, CIF, CFR, EXW, DDU, DDP, CIP etc and we have professional team to handle the shipping and professional shipping partner.
T/T,L/C, PayPal, Western Union, Alipay, etc. It’s flexiable.
The company’s business scope covers more than 160 countries and regions around the world such as the United States, Russia, Britain, Portugal, Poland, Switzerland, Italy, Malaysia, Australia, Tanzania, Ethiopia, Malta, Moldova, Uzbekistan, Iran, Egypt, Saudi Arabia, UAE, Ecuador, Dominica, Panama, Uruguay, Argentina, Indonesia, Bangladesh, and others, and we gained good reputation.
We have CE. ISO, Rohs, BV, TUV, CCC, SGS etc.
We will reply to you within 12 hours by e-mail or phone, and solve the problem with online guidance, we can also send our qualified engineer on site in 1 month if needed.
Yes, we have an engineer team to work overseas with rich experience.
Usually we will provide DQ,IQ,PQ,OQ, FAT, SAT, operation manual, maintenance instruction, layout drawing,etc.
We will provide the production picture in a timely manner so you will clear know the production status.
Yes, we will do that to relieve the pressure of the customer if needed.
Yes, we are a manufacturer, and we provide the competitive price and good quality.